This document reflects the main terms for registration of courses and training sessions provided by Helps LLC (EIN 32-0727532, Registered CA, USA) (hereinafter referred to as the Company) through the website https://helps.llc or https://rb.gy/k6jrfp (hereinafter referred to as the Website). These websites serve as the official public page for the Company’s courses and training sessions.
Definitions:
Website/Webpage – The Company’s online platforms https://helps.llc or https://rb.gy/k6jrfp.
Official Website/Webpage – The Company’s platform https://helps.llc .
Social Pages – Pages registered on social platforms (Facebook, Instagram, LinkedIn and YouTube) belonging to the Company.
Agreement (Offer, Acceptance) – A public legal act for registering courses, which requires agreement to its terms for the registration to proceed.
Payment Card – A bank/payment card issued by U.S. or foreign payment systems (e.g., VISA, MasterCard, AmEx, etc.).
Supported Payment Cards – All payment cards enabling cashless(Non-Cash) payments via the PayPal payment system integrated into the Website.
Electronic Wallet(e-Wallet) – A payment wallet for making cashless payments (e.g., PayPal).
Email – An electronic mail address used to send and/or receive electronic messages.
3Ds Security System – Security systems MasterCard® SecureCode™ and Verified by Visa® (VbV) enhance the safety of card operations at e-commerce points, ensuring a contemporary security level through one-time passwords sent via SMS or email, as provided to the bank for such purposes.
ATTENTION:
- The course registration process on the Website is governed by these “General Terms and Conditions”.
- If the payment card or the issuing bank does not support 3Ds security, the Website assumes no responsibility for resulting risks.
- Registration fees are Non-Refundable.
These terms constitute a public offer (Offer) to regulate relations with clients and may be updated at the Company’s discretion.
1. General Provisions
1.1. Complete and unconditional agreement (Acceptance) to these terms is deemed to occur when an application for course registration is submitted through the Website and payment is made online or via bank transfer (including via payment cards or electronic wallets) for participation in the course.
1.2. The Website lists all course topics along with their start and end dates, as planned by the Company. The payer bears sole responsibility for payments made outside the stated deadlines for any courses.
1.3. Course payments must be exclusively cashless (Non-Cash):
1.3.1. Transferred to the Company’s bank account.
1.3.2. Processed through payment/bank card payment systems integrated into the Website.
1.3.3. Processed via electronic wallet payment systems integrated into the Website.
1.4. Online payments imply simultaneous agreement to register for the course and pay the course fee in one installment.
1.5. Paid amounts are non-refundable. The fee constitutes a registration fee and is non-refundable unless otherwise agreed between the parties. If the Company chooses to refund an amount as a goodwill gesture, it is entitled to retain service fees charged by the bank or payment service provider for card or wallet services, which may range from 2-10% for electronic wallets and up to 5% for card payments.
1.6. The Company’s courses are launched exclusively on the announced dates and payment terms. Applications and payments made outside these dates are the sole responsibility of the individual.
1.7. For transparency and negotiation, the Company may offer another course schedule to an individual who paid outside the designated dates or refund the amount after deducting costs outlined in “Point 1.5”.
1.8. If the Company requests confirmation via email prior to charging for course participation, the individual must confirm their participation. Afterward, the Company reserves the right to debit the frozen amount from the client’s card or wallet.
1.9. Payments for courses confirmed via email are entirely non-refundable after confirmation.
2. Payment Terms
2.1. The obligation to pay arises upon submitting an application for course registration through the Website. If an application is made for a free trial class, participation in subsequent classes is subject to payment.
2.2. Participation in courses is confirmed only after full payment of the monthly fee on or before the first class of the month, if paid via bank transfer. For courses lasting one day or one week, participation is confirmed upon full payment of the course fee.
2.3. Payments made via payment cards or electronic wallets are non-refundable except under the conditions stipulated in “Point 1.5”.
2.4. Payments made via bank transfer must be credited to the account specified in the invoice sent by Helps LLC no later than the date of the class or as per the public offer’s terms. A receipt for bank transfer payments must be submitted to the Company at least 3(three) days before the course starts.
2.5. Online payments are processed at the time of registration using available payment methods on the Website.
2.6. The Company’s course prices on the Website are indicated exclusively in U.S. dollars.
2.7. For online payments, if the payment card or electronic wallet operates in a foreign currency, the payment/transfer is made in US Dollars, with the conversion based on the exchange rate set by the issuing bank. The Company assumes no responsibility for currency conversion differences or exchange rate discrepancies applied by the bank.
3. Data Privacy
3.1. The Website prioritizes the confidentiality and protection of customer data. Collected personal data is used in accordance with the “Privacy Policy” section of the Website, which is an integral part of this Agreement (Offer).
4. Dispute Resolution
4.1. Disputes arising under these terms are resolved through negotiations. If no agreement is reached, disputes are resolved under U.S. law.
4.2. For unsuccessful online payments, disputes are resolved through refunds or by contacting your payment tool issuer (bank/payment card or electronic wallet) with a chargeback request
5. Transitional Provisions
5.1. Amendments to this document become effective upon publication on the Website.
5.2. The terms for payment for each course are governed by the conditions published at the time.
5.3. Disputes are resolved through negotiations and failing that under U.S. law.
5.4. In case of refunds, the Company reserves the right to deduct 5% of the amount to compensate for cancellation and payment system service fees.